Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free shipping WORDWIDE. No hidden fees. The price you see is the price you pay.

Which payment methods are accepted in the Online Shop?

We accept payment through Paypal. If you do not have a Paypal account you do not have to open an account with them. You can enter your Debit or Credit Information securely through their checkout page.

We also offer Stripe payments. Available quick google checkout, Samsung pay or apple quick pay on your mobile devices.

How long will delivery take?

Delivery can take a few days on some products, or up to 4 weeks on others. We send email updates with delivery time every step of the way. We are a drop-shipping company with only a few products on the shelf ready to ship. So please bare with us on some custom products that may take up to 30 days to produce and ship. We will be with you every step of the way updating the happy travel your product does along the way to you.

How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

We send an invoice and updates on processing and shipping.

Do I receive a receipt with my order?

Every order gets a receipt emailed upon checkout.

Return Policy

Full or Partial Refund, if the item is not as described

If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item. Please contact us with any issues you may have. If items are missing, broken, wrong color, anything you do not see fit, we will take it back. 

Please inquire about your issue with you product within 7 days of receiving your product. We can first try to replace the item with issues or refund partial payment if you would like to keep it. Please return the product within 30 days of receipt of the product. We do apologize for any shipping inconveniences but we are a drop-shipping company and things do happen along the shipping route. But we are here to ensure your experience with us is fluid and transparent. We will work with you every step of the way to ensure you are completely satisfied. 

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